CLUB315 FAQ
How do I join Club315?
We’ve got a few ways for you to join:
- Hit this link to sign up right now
- Stop by your 3Fifteen location and scan the QR code. If you need assistance, just hit up one of our budtenders
- Join during your online order checkout
- Text “join” to +1(313) 335-3786
How do I access my Club315 account?
Upon signing up, you’ll be prompted to add your Club315 wallet to your phone’s home screen. We encourage all our customers to complete this step for easy access to their rewards and discounts, but if you skipped it, no worries. You can access your account here.
How do I earn points?
Earn points for every penny you spend with us! Every 100 points are equal to $5 in store credit.
How do I know how many points I have?
Points will appear in your wallet within 24 hours of your latest purchase.
Can I still earn points if I sign up for Club315 after I make my purchase?
If you sign up for Club315 within 24 hours of your last purchase, you can receive points for that order.
Can I receive the 400 Bonus Loyalty Points?
You must be a NEW 3fifteen customer and a member of Club315 in order to receive your 400 bonus loyalty points—equal to $20 in store credit. The bonus is earned once you spend your first $100 (pre-tax) at 3Fifteen. The $100 can span across multiple purchases. Please allow up to 24 hours for the points to appear in your wallet.
How do I redeem my points?
Points are redeemed upon checkout. If you are making a purchase in-store, share your phone number with your budtender and they’ll set you up. If you are ordering online, enter your phone number and follow the instructions to connect your Club315 account.
Do I have to buy a certain amount of products to use my points?
Nope! There is no minimum purchase required to redeem your store credit.
Are there limits to how many points I can redeem at once?
Yes, there is a 1,000 point maximum that can be redeemed on a single purchase.
Do my points expire?
Yes, points must be redeemed within 180 days from earning or they will expire.
Other comments and/or questions?
Please email info@3fifteen.com.